Introduction: The "Voicemail" Problem
You’re under a hood, the air compressor is screaming, and your phone is ringing off the hook. By the time you check your voicemail at 5:00 PM, that customer has already booked with the shop down the street. Sound familiar?
We built Online Appointment Booking to give you your time back. It’s like having a service advisor who never sleeps, never takes a lunch break, and never makes a scheduling mistake.
Step 1: Set Your Shop’s Boundaries
You’re in control. In the Bay Boss Settings, you can toggle which days you’re open and set your ‘Max Appointments’ per slot. If you only have one tech available on Tuesdays, set it to 1. The system reads your live shop capacity and only shows customers what you can actually handle.
Step 2: Custom Branding in Seconds
Your shop isn’t ‘generic,’ and your booking tool shouldn’t be either. We use your shop logo automatically so your customers know they are booking with the right auto repair shop. It will look like a native part of your website
Step 3: Secure, Spam-Free Booking
We know you don’t want robots filling up your calendar. Every customer must verify their phone number via a quick 2-step SMS code. This ensures every appointment on your screen is a real person with a real vehicle.
The Result: From Website to Work Order
Once a customer picks their service and confirms their time, the appointment doesn’t just sit in an email inbox. It appears instantly in your Bay Boss dashboard, ready to be converted into a Work Order with a single click.
Want to see how Bay Boss can make your online appointment booking process easy? Schedule a demo today to see what we can do for your shop.