Work Order Management
Streamline Your Work Orders from Start to Finish
Work Order Management
Managing auto repair work orders has never been easier. With Bay Boss, you can create, track, and update work orders in just a few clicks, ensuring every job is completed efficiently.
Work Order Management
Streamline Your Auto Repair Work Orders from Start to Finish
Managing work orders has never been easier. With Bay Boss Auto Repair Work Order Software, you can create, track, and update work orders in just a few clicks, ensuring every job is completed efficiently.
Key Features
- Quick Work Order Creation – Add customers, assign technicians, and outline job details instantly.
- Parts & Labor Tracking – Keep a real-time log of parts used and labor hours.
- New! AI Assist - can create a concise, customer-friendly summary of the work performed, based on the jobs added to the Work Order.
- Digital Inspections - Run inspections right from the work order page. No extra logins or apps. DVIs are available as a tab inside every work order.
- Built-In Digital Approvals - This isn’t just a note — it’s a real signature. And it’s built into every Bay Boss Work Order.
Auto Repair Work Order Management
Easily manage change without needing to save multiple times.
Bay Boss auto repair work orders auto save any information entered, so you don't have to. Status updates, part addition or fee calculation is painless and simple.
Key Features
- Status Management – Track job progress with statuses like Pending, In Progress, Completed, and Paid.
- Seamless Technician Assignment – Assign work orders to technicians for easy workflow management.
all your data in one place
Effortless Part, Labor & Fee Search
Finding the right parts, labor, and fees for a job shouldn't slow you down. With Bay Boss auto repair work orders, you can quickly search your shop’s inventory and service records, making it easy to add everything a job needs without digging through paperwork or multiple screens.
Key Features
- Smart Search Functionality – Instantly find and add parts, labor, or fees from your shop’s database.
- Custom Entries Supported – Select an item and it’s instantly applied to the job—no extra steps required.
- One-Click Additions – Need to add a custom part or labor rate? Easily enter ad-hoc items on the fly without needing to add them to your inventory.
- Real-Time Price Calculations – Apply markups automatically using your pricing matrix, ensuring accurate estimates.
- Integrated Work Order View – See all added parts, labor, and fees in one place—no switching between screens.
all your data in one place
Capture Every Detail with Job Photos & Notes
Stay organized and document every job with photos, notes, and updates—all stored directly in the work order. Whether it’s for internal records or customer transparency, Bay Boss makes it easy to track before-and-after images, technician notes, and key service details without messy paperwork.
Key Features
- Upload Job Photos Instantly – Snap pictures of vehicle damage, part replacements, or completed work for easy reference.
- Technician & Service Writer Notes – Keep a detailed log of work performed, recommendations, and next steps.
- Secure Storage – Every photo and note is saved within the work order for future reference.
all your data in one place
Time Tracking, Integrated into Every Job
Bay Boss lets your techs track time right where the work happens—inside the Work Order.
Key Features
- One-click start and stop timers
- Track time per technician, per job – Keep a detailed log of work performed
- Manual entries allowed with notes
- Enforces assignment rules automatically
- No more missed hours or handwritten time cards
Get a handle on communications
Hassle-Free Customer Communication (SMS & Email)
Keep customers in the loop without the hassle of phone calls. With Bay Boss, you can send real-time updates via SMS or email, ensuring customers know what’s happening with their vehicle—reducing no-shows, confusion, and follow-up calls.
Key Features
- Automated SMS & Email Updates – Notify customers when their vehicle is ready or when approval is needed.
- Two-Way Messaging – Customers can reply to your messages, and responses are logged directly in the work order.
- Customizable Communication – Choose to send updates via SMS, email, or both, based on customer preference.
Want to learn more?
Bay Boss helps shop owners streamline operations with intuitive tools built for the real world.
Inventory & Parts Management
Track parts, pricing, and availability effortlessly.
Appointment Scheduling
Keep your shop running smoothly with a built-in calendar.
Customer Communication
Reduce phone calls and no-shows with SMS & email updates.