Customer Communication
Keep Customers Informed, Reduce No-Shows
Customer Communication Software for Auto Repair Shops
Stay Connected with Customers Through SMS & Email

build trust with your customers
Stay Connected with Customers and Keep Them in the Loop
With Bay Boss auto repair customer communication software, we make customer communication effortless with automated SMS and email notifications. Keep your customers informed, reduce missed appointments, and provide a seamless experience—all without lifting a finger.
Key Features
- Automated SMS & Email Notifications – Send instant updates on work order progress, estimated completion time, and job status.
- Appointment Reminders – Reduce no-shows by sending customers text and email reminders for their scheduled appointments.
Customer Communications
Keep Customers Updated with Work Order Status Notifications
No more customers calling in for updates! Bay Boss auto repair customer communication software allows you to keep customers notified at every stage of their repair:
Key Features
- Job Approval Requests – Customers can approve or decline repairs via SMS.
- Personalized Messaging – Send service updates, estimates, and payment links.



Work Order Management
Create, track, and manage work orders effortlessly.
Inventory & Parts Management
Track parts, pricing, and availability effortlessly.
Appointment Scheduling
Keep your shop running smoothly with a built-in calendar. Reduce no-shows.