Digital Work Order Approvals
E-Signatures for Authorization
Digital Work Order Approvals Fast — With Signatures
Streamline customer approvals with Bay Boss. Send Work Orders via SMS and capture legally binding digital signatures in seconds. No paper, no hassle.

Smart Automation for Shop Owners
No More Missed Calls or Paper Forms — Just Quick, Trackable Approvals.
Bay Boss makes it easy for auto repair shops to get digital work order approvals from customers with a few clicks. Whether you're sending an estimate for a simple oil change, or a major engine rebuild, you can instantly generate a secure link to the Work Order and email or text it to your customer.
Key Features
- Send Work Orders for Approval – Bay Boss makes documenting key customer communications easy!
- Mobile Responsive – Customers sign on any device - no app required.
- Secure Signature Capture – Every signature is saved to your system and tracked within the Work Order.
Smart Automation for Shop Owners
Digital Work Order Approvals
They’ll receive a mobile-friendly version of the Work Order and can sign directly from their phone or computer — no app or login required. Once they sign, their approval is stored, timestamped, and logged automatically inside Bay Boss. Your shop is notified instantly, and the signed approval is linked directly to the Work Order for full transparency.
Key Features
- View and download signed Work Orders anytime
- Automatically updates approval status
- Triggers shop notification and logs communication
- Print-friendly review screen for customer transparency
- Fully integrated into Bay Boss — no third-party tools required


Smart Automation for Shop Owners
All Work Order information is maintained in one place.
Your Work Orders communications feature tracks all messages sent and received into Bay Boss. Once the customer signs off on your Work Order, you receive notification and the signatures are kept with the work order.
- Keep track of documents – All digital work order approvals communications are tracked within the work order. Customer history is always maintained for audit purposes.
- Send multiple approvals – Sometimes the work order needs to change and you'll need additional approvals for the new scope of work. Bay Boss allows you to send multiple approvals.
Try Bay Boss and see how easy it is to streamline your shop’s approval process.
Want to learn more?
We offer so much more than digital work order approvals. Bay Boss helps shop owners streamline operations with intuitive tools built for the real world.
Inventory & Parts Management
Track parts, pricing, and availability effortlessly.
Appointment Scheduling
Keep your shop running smoothly with a built-in calendar.
Customer Communication
Reduce phone calls and no-shows with SMS & email updates.